Privacy Policy

To provide a smooth, safe, and well-organized outdoor experience, Cooper Outdoor Adventures may collect basic personal information, including your name, contact details, emergency contact, booking selection, and any medical or allergy information you choose to share. This helps us communicate clearly about schedules, guides, and important safety updates for all activities.
We take your privacy seriously. Your personal information is kept secure and will never be sold, traded, or misused. It may only be shared with trusted third-party services for payment processing or booking support. Photos or videos taken during your adventure may be used for social media, promotions, or marketing unless you request otherwise before your trip.
You have the right to access your stored information, request corrections, or opt out of promotional media at any time. Simply contact us, and your request will be handled promptly and respectfully.
Company Policy
All bookings are handled under strict company rules to ensure fair scheduling. Cancellations and refunds are strictly limited. If you need to cancel, it must be done at least 24 hours before the activity time. Any cancellation made within 24 hours will not be accepted and no refund will be provided under any circumstances. Guests are kindly requested to follow this policy carefully.
By making a reservation, you agree to this Privacy Policy and Company Policy, including any future updates made for guest safety and service improvement.